Distribution information
Distribution information
Thank you for shopping on our website! Below are our shipping policies:
1. Shipping Information for Video Courses
For video courses, after your purchase, we will provide a download link for you to access and learn at your convenience.
2. Shipping Information for Physical Products
For physical products, we will process and ship your order within 48 hours after receiving it. If there is any delay, we will contact you promptly with an updated shipping timeframe.
3. Shipping Origin
All orders are shipped from Nanning, Guangxi, China.
4. Shipping Time
We typically process and ship orders within 48 hours of receiving them. The actual delivery time may vary depending on the destination country or region. Below are the estimated delivery times for some major countries and regions:
- United States: Approximately 7-14 business days
- Canada: Approximately 10-15 business days
- United Kingdom: Approximately 7-12 business days
- Australia: Approximately 7-12 business days
- Germany: Approximately 7-12 business days
- France: Approximately 7-12 business days
- Japan: Approximately 5-10 business days
- Singapore: Approximately 5-10 business days
- Middle East: Approximately 7-14 business days
Actual delivery times may vary due to factors such as customs clearance, weather conditions, holidays, etc. We strive to ensure that your package arrives as quickly as possible.
5. Shipping Fees
The shipping fees for the products we sell are generally included in the product prices. At checkout, you will not be required to pay additional shipping fees, unless your order qualifies for special conditions or a different shipping method is chosen.
6. Tracking Information
Once your order has been shipped, we will provide a tracking number, allowing you to track your package’s status via our system or the shipping carrier’s website.
7. Customs Duties and Taxes
Please note that certain countries and regions may impose customs duties or other taxes on international shipments, which are the responsibility of the recipient. We recommend checking your local policies before placing an order.
If you have any questions or need assistance, feel free to contact us!